FAQs
You asked, we answered
Need assistance? Seriously Japan has compiled answers to some of the most frequently asked questions below. If you can’t find the answer you're looking for or need further help, feel free to reach out anytime.
Where are your stores located?
Seriously Japan is an online store and does not have a physical store for the time being.
What payment methods do you accept?
Seriously Japan accepts major credit cards, PayPal and afterpay.
What is the cost of shipping?
Shipping prices are set by size and weight of each item and will including tracking.
Shipping costs will be calculated at the checkout.
We currently do not offer same-day delivery.
Do you have a return policy?
We will accept returns for damaged goods, incorrect items sent or incorrect sizing only.
All goods must be unopened and retain original packaging.
Please refer to Exchange and Refunds Policy for more details.
​
​
​
QUESTIONS
If you have any questions concerning our return policy, please contact us at: